Privacy Policy

Last updated: August 9, 2026

1. Introduction

This Privacy Policy explains how Zolb Technologies ("Zolb," "we," "us," or "our") collects, uses, and protects personal information when you use the ZOLB website and its tools, including the Online Raspberry Pi Simulator (collectively, the "Service"). It is written to comply with the Philippines' Data Privacy Act of 2012 (Republic Act No. 10173, the "DPA") and its Implementing Rules and Regulations.

2. Information We Collect

  • Account information. When you create an Account, we collect your name, email address, and password (stored only as a one-way cryptographic hash — we never store your actual password).
  • Billing and entitlement information. If you purchase a paid tier, we store your subscription tier, billing period, coupon code used (if any), and payment status. We do not collect or store your card number or other raw payment details — these are handled directly by our payment processor, PayMongo (see Section 5).
  • Contact form submissions. When you use the contact form, we collect the information you provide directly: your name, email address, company (optional), the service you’re interested in, and your message.
  • Cookies and local storage. See Section 9 below.

3. How We Use Your Information

We use the information described above only to:

  • Authenticate you and operate your Account, including sign-in and sign-out;
  • Provide the Service you request, including processing purchases, applying coupons, and maintaining your access to paid tiers;
  • Respond to inquiries submitted through the contact form;
  • Detect, investigate, and prevent fraud, abuse, or security incidents (for example, rate-limiting coupon-code attempts); and
  • Comply with legal obligations, such as maintaining records where required by law.

We do not sell your personal information, and we do not use it for advertising, profiling, or any purpose beyond what is described above and elsewhere in this Policy.

4. Legal Basis for Processing

We process account and billing information because it is necessary to perform our contract with you (providing the Service you signed up for or purchased). We process contact-form submissions based on your consent, given when you submit the form. Where required, we may also process information to comply with a legal obligation or for our legitimate interest in keeping the Service secure and functioning correctly, provided that interest does not override your rights.

5. Third-Party Service Providers

  • PayMongo — processes payments for paid tiers. PayMongo receives your payment details directly; we never see or store your card number.
  • Brevo — delivers transactional emails, such as contact-form notifications.
  • MongoDB Atlas — hosts our database. Data may be stored on servers located outside your home country as part of this hosting arrangement.
  • Vercel — hosts and serves the Service.
  • Meta (Facebook/Instagram), Google (Google Ads/YouTube), and TikTok — if you consent to marketing cookies (see Section 9), these platforms receive limited browsing data through their advertising pixels to measure and improve our ad campaigns. They never receive this data if you decline or have not yet made a choice.
  • Each of these providers processes data only as needed to perform the service they provide to us, and is bound by its own privacy policy and, where applicable, a data-processing agreement with us.

6. Data Security

We take reasonable technical and organizational measures to protect your information, including hashing passwords with bcrypt (never storing them in plain text), encrypting data in transit, and restricting access to personal information to what is needed to operate the Service. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain account information for as long as your Account remains active, and for a reasonable period afterward to comply with legal, tax, or accounting obligations and to resolve disputes. Contact-form submissions are retained for up to 24 months from submission, unless you request earlier deletion. If you request deletion of your Account, we will delete or anonymize your personal information within a reasonable time, except where we are required or permitted by law to retain it (for example, billing records needed for tax purposes).

8. Your Rights Under the Data Privacy Act

Subject to certain exceptions under the DPA, you have the right to:

  • Be informed that your personal information is being processed;
  • Access your personal information that we hold;
  • Object to or withdraw consent for processing, where consent is the basis for that processing;
  • Correct any inaccurate or outdated personal information;
  • Request erasure or blocking of your personal information under certain conditions;
  • Receive a copy of your personal information in a portable format; and
  • Be indemnified for damages sustained due to inaccurate, incomplete, or unlawfully obtained personal information, and to file a complaint with the National Privacy Commission.

To exercise any of these rights, contact us at zolb.ph@gmail.com. We will respond within a reasonable time as required by law.

9. Cookies & Local Storage

Strictly necessary. The Service always uses a session cookie to keep you signed in and a local-storage entry to remember your light/dark theme preference and your cookie-consent choice. These cannot be turned off without breaking basic functionality, and we do not ask for consent to use them.

Marketing cookies (optional). If you consent, we load advertising pixels from Meta (Facebook/Instagram), Google (Google Ads/YouTube), and TikTok, which help us measure and improve ad campaigns. These are not loaded until you explicitly accept them in the cookie banner shown on your first visit, and never load at all for any platform we have not configured. You can accept, decline, or change your choice at any time using the “Cookie Preferences” link in the site footer.

Clearing cookies through your browser settings will sign you out and reset your cookie-consent choice, so the banner will appear again on your next visit.

10. Children's Privacy

The Service is available to users 13 years of age and older, and to users between 13 and 17 with the involvement and consent of a parent or legal guardian, as described in our Terms of Service. We do not knowingly collect personal information from children under 13. If we become aware that we have done so without the consent required by law, we will delete that information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes will be posted here at least 7 days before taking effect.

12. Contact

Questions about this Policy, or requests to exercise your rights under the Data Privacy Act, can be sent to zolb.ph@gmail.com.
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